Helpdesk Technician

🏢 Last Energy · 📍 Austin, TX · 💼 onsite · ⏰ Full-time

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Position Summary & Responsibilities

Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup. This role will handle user support, new hire onboarding, and device provisioning while working directly alongside a lean IT team supporting a compliance-driven environment.

This role extends beyond traditional helpdesk boundaries. As a lean team supporting a rapidly scaling company, you will be pulled into tasks traditionally earmarked for Systems Administrators or Security Analysts. The ideal candidate is hungry, self-driven, and thrives on autonomy, taking ownership of a task, researching what it actually takes to get it done right, and delivering results.

🎯 Candidate Preparation Guide For Last Energy Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluates radical first-principles thinking, tolerance for extreme ambiguity, and commitment to disrupting traditional nuclear energy.

📋 Preparation Priorities (Key Areas to Clarify):

1. Relying on 'how it's always been done' in the nuclear or energy sector
2. Showing risk aversion or hesitation when faced with massive regulatory unknowns
3. Lack of extreme ownership over failure modes

✨ Recommended Role Alignment Hook:

I thrive in extreme ambiguity, using first-principles engineering and relentless execution to build the future of scalable nuclear energy.

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