Client Services Representative
Position Summary & Responsibilities
PLEASE NOTE: This position is located in our Seattle, WA office and requires attendance in our downtown Seattle office three days a week, with two days of teleworking.
Candidates must be legally authorized to work in the United States. LendingTree and its affiliates (“LendingTree”) will not provide or assume sponsorship for employment visas for this position, now or in the future.
The Opportunity
As a Client Services Representative, you’ll play an important role in helping our clients have a positive experience with LendingTree and QuoteWizard. You’ll manage client accounts, respond to questions and concerns, resolve complaints and disputes, process credit card payments, and support other projects that help the team deliver exceptional service.
This is an in-office role based in our downtown Seattle location, with a hybrid schedule designed to provide both collaboration and flexibility.
How You’ll Make an Impact
- Manage client accounts and provide responsive, professional support throughout the client relationship.
- Address and resolve client complaints and disputes with empathy, sound judgment, and a solutions-oriented approach.
- Process credit card payments accurately and efficiently.
- Respond to client inquiries through phone and email while maintaining a high standard of professionalism and service.
- Partner with team members and department leadership on projects and other priorities as needed.
- Help maintain an organized, efficient client service operation in a high-volume transactional environment.
Who You’ll Work With
You’ll join a collaborative Client Services team supporting clients and working closely with department leadership and other teams across QuoteWizard and LendingTree. This role is well suited for someone who enjoys helping others, solving problems, managing multiple priorities, and contributing both independently and as part of a team.
You’ll be based in our downtown Seattle office in the heart of Pioneer Square, where we offer a comfortable and collaborative environment with onsite amenities including a gym, locker room, lunch area, snacks, TVs, casual attire, and ping pong.
Key Role Competencies & Evaluation Highlights
Evaluating performance-driven digital marketing tech capabilities, high-volume transactional data handling, and ROI optimization mindset.
Apply for Client Services Representative
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