AI Agent Engineer

🏢 Liberate · 📍 Boston, MA 💰 $120,000 - $120,000 / yr
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Position Summary & Responsibilities

About Us:

Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice — the hardest and most valuable channel in insurance — and are now expanding into full workflow automation across sales, servicing, and claims. Our long-term vision is to build reasoning agents capable of handling the entire spectrum of insurance carrier and broker operations. We've raised $72M to date, including a $50M Series B in October 2025, backed by top-tier venture firms.

About The Role:

We are seeking an AI Agent Engineer to bridge the gap between our cutting-edge products and our customers' technical needs, ensuring successful deployment and integration. In this role, you will work closely with customer success, sales, product, and engineering teams to deliver AI-driven solutions that drive measurable value for our customers.

*Location: Boston or San Francisco (Berkeley) hybrid role (2 day/week in-office) 

Key Responsibilities:

  • Collaborate with the sales team to understand customer requirements and design tailored AI-driven solutions that meet their specific business needs.
  • Serve as the technical expert during the post-sales process, providing product demonstrations, technical presentations, and answering detailed customer inquiries.
  • Work closely with customers to assess their current systems and workflows, identifying integration points for our AI solutions.
  • Develop and deliver customized product configurations and prototypes to demonstrate the value and functionality of our solutions.
  • Assist in the implementation process by providing technical guidance, troubleshooting issues, and ensuring seamless integration with customer systems.
  • Act as a liaison between customers and the product development team, communicating customer feedback and helping to shape future product features.
  • Provide post-sales support to ensure customer satisfaction and continued product success.
  • Create and maintain technical documentation, including integration guides, FAQs, and best practices.

Qualifications:

Must have

  • 3+ years of experience in a solut
🎯 Candidate Preparation Guide For Liberate Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluating deep empathy, mission alignment, and the clinical or technical rigor needed to scale digital health and mental wellness interventions safely.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Treating users as mere metrics or conversion funnels without regard for clinical impact.
  • 2. Dismissive attitude toward clinical guardrails, ethics, or patient safety frameworks.
  • 3. Inability to maintain emotional intelligence and professionalism under high-stress scenarios.
✨ Recommended Role Alignment Hook:

I bridge the gap between compassionate, human-centric care delivery and scalable, data-driven digital infrastructure.

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