Data Center Operations Tier II Technician

🏢 Lightedge · 📍 Austin, Texas · 💼 onsite

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Position Summary & Responsibilities

The Data Center Operations Tier II Technician with Lightedge Solutions will manage and maintain all aspects of our data centers and other critical facilities. They will utilize and create standard operating procedures to perform and/or coordinate the routine maintenance and optimization of all building systems, including power, HVAC, biometric security, and fire suppression systems. This will include working directly with other technicians, support staff, senior management, vendors, and contractors to consistently meet the highest industry standards for availability, security, and efficiency. The employee will be a member of the DC Operations team and will report directly to the Facilities Manager.

🎯 Candidate Preparation Guide For Lightedge Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Testing hybrid cloud, compliance-heavy colocation infrastructure management, and uncompromising uptime SLAs for enterprise clients.

📋 Preparation Priorities (Key Areas to Clarify):

1. Hand-waving infrastructure reliability metrics or failing to understand the cost of downtime
2. Lack of enterprise-grade security rigor for hybrid cloud architectures
3. Inability to communicate complex technical infrastructure trade-offs to non-technical business buyers

✨ Recommended Role Alignment Hook:

I design and scale ultra-reliable hybrid cloud architectures that guarantee zero-downtime compliance for mission-critical enterprise workloads.

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