Multi-Site Data Center Operations Manager

🏢 Lightedge · 📍 Lewisville, Texas · 💼 onsite

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Position Summary & Responsibilities

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.

If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

Position Summary

The Multi-Site Data Center Operations Manager leads Lightedge’s DCOPS technicians and daily operations across assigned third-party colocation sites. Based in Lewisville, Texas or St. Louis, MO this working manager combines direct, hands-on operational support with remote leadership of small teams or individual technicians in remote locations. The role travels regularly to provide onsite oversight, coaching, project support, and operational consistency.

The manager is accountable for Lightedge’s rack-level operations, customer deployment support, staffing, service quality, and incident response. The third-party colocation providers own and maintain facility infrastructure, including building electrical distribution, UPS systems, generators, cooling, and fire/life safety systems. This role coordinates with those providers regarding service delivery, planned maintenance, access, and incidents affecting Lightedge operations.

Key Responsibilities

Multi-Site Team Leadership

Manage DCOPS technicians across assigned sites, including locations staffed by a single technician; establish clear responsibilities, priorities, and performance expectations.
Coach and develop employees through regular individual meetings, onsite visits, skills assessments, cross-training, and performance reviews; support recruiting and onboarding.
Build staffing, scheduling, and coverage plans for normal operations, vacations, absences, projects, and incidents; coordinate backup support and provider remote-hands services where needed.
Plan regular site visits based on operational needs, staffing, risk, and project activity; maintain effective communication and accountability between visits.
Capacity planning, power/space utilization, and

🎯 Candidate Preparation Guide For Lightedge Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Testing hybrid cloud, compliance-heavy colocation infrastructure management, and uncompromising uptime SLAs for enterprise clients.

📋 Preparation Priorities (Key Areas to Clarify):

1. Hand-waving infrastructure reliability metrics or failing to understand the cost of downtime
2. Lack of enterprise-grade security rigor for hybrid cloud architectures
3. Inability to communicate complex technical infrastructure trade-offs to non-technical business buyers

✨ Recommended Role Alignment Hook:

I design and scale ultra-reliable hybrid cloud architectures that guarantee zero-downtime compliance for mission-critical enterprise workloads.

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