Madhappy Malibu Full-Time Store Supervisor

🏢 Madhappy · 📍 Malibu, CA · 💼 onsite · ⏰ Full-Time
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Position Summary & Responsibilities

MALIBU FULL-TIME SUPERVISOR
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
 
About the job
We are looking to hire a full-time store supervisor for our Madhappy flagship location in Malibu.
 
The store supervisor is responsible for supporting the General Manager in driving sales, managing daily operations, and leading the store team. This role will play a key part in developing the store’s clientele, ensuring operational excellence, and upholding Madhappy’s brand values.
 
You must be based the Los Angeles metropolitan area to be considered for this position.
 
Key Responsibilities
 
Sales, Clienteling & Business Performance:
●  Partner with the Store Manager to drive sales, meet or exceed store targets, and support overall store profitability.
●  Actively engage with customers to build meaningful relationships, improve conversion, and drive long-term client retention.
●  Champion the store’s clienteling program by modeling best practices, supporting consis
🎯 Candidate Preparation Guide For Madhappy Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assesses authentic alignment with mental health advocacy, cross-functional agility in a high-growth lifestyle brand, and a balance of creative intuition with commercial rigor.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Treating mental health initiatives purely as a marketing gimmick rather than core company DNA
  • 2. Exhibiting rigid corporate bureaucracy instead of startup adaptability
  • 3. Failing to demonstrate consumer empathy in product or operational decisions
✨ Recommended Role Alignment Hook:

I build scalable commercial strategies that honor community-first brand values and deepen consumer emotional connection.

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