Madhappy Malibu Pantry Full-Time Cafe Shift Lead

🏢 Madhappy · 📍 Malibu, CA · 💼 onsite · ⏰ Full-Time
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Position Summary & Responsibilities

MALIBU PANTRY BY MADHAPPY CAFE SHIFT LEAD
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
 
Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their Melrose Flagship location.
 
About the job
We are looking to hire a full-time Cafe Shift Lead for our Pantry by Madhappy flagship location in Malibu. In this position will oversee staff and procedures at our Malibu location and support a team centered around efficiency, excellent customer service, and embodying our brand vision.
 
You must be based in the Los Angeles metropolitan area to be considered for this position.
 
Responsibilities
Operations:
●  Oversee inventory management, supply ordering, and staff scheduling to ensure efficient daily operations.
●  Implement strategies to boost sales, including but not limited to upselling, promotions, and enhancing customer engagement.
●  Maintain a high standard of cleanliness, organization, and preparation to create a welcoming environment for customers and team members.
🎯 Candidate Preparation Guide For Madhappy Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assesses authentic alignment with mental health advocacy, cross-functional agility in a high-growth lifestyle brand, and a balance of creative intuition with commercial rigor.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Treating mental health initiatives purely as a marketing gimmick rather than core company DNA
  • 2. Exhibiting rigid corporate bureaucracy instead of startup adaptability
  • 3. Failing to demonstrate consumer empathy in product or operational decisions
✨ Recommended Role Alignment Hook:

I build scalable commercial strategies that honor community-first brand values and deepen consumer emotional connection.

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