Madhappy NYC Part-Time Store Associate

🏢 Madhappy · 📍 New York, NY · 💼 onsite · ⏰ Part-Time
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Position Summary & Responsibilities

NYC PART-TIME STORE ASSOCIATE
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
 
About the job
We are looking to hire a part-time sales associate for our Madhappy flagship location in Nolita, New York City.
 
The Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.
 
You must be based in New York City to be considered for this position.
 
Key Responsibilities
Customer Service & Clienteling
●      Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
●      Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.
🎯 Candidate Preparation Guide For Madhappy Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assesses authentic alignment with mental health advocacy, cross-functional agility in a high-growth lifestyle brand, and a balance of creative intuition with commercial rigor.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Treating mental health initiatives purely as a marketing gimmick rather than core company DNA
  • 2. Exhibiting rigid corporate bureaucracy instead of startup adaptability
  • 3. Failing to demonstrate consumer empathy in product or operational decisions
✨ Recommended Role Alignment Hook:

I build scalable commercial strategies that honor community-first brand values and deepen consumer emotional connection.

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