Client Relations Specialist, Energy
🏢 Mantis Innovation · 📍 Burlington, MA · 💼 hybrid · ⏰ Full-time 💰 $60,000 - $74,000 / yr
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Position Summary & Responsibilities
Mantis Innovation provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint. We look at the entire facility—inside and out—and can impact 70% of what a building operator allocates critical budget dollars toward, including: Strategic electricity and natural gas procurement, renewable energy, and demand response; climate impact reduction and reporting, net zero strategies, and sustainability planning; roofing, solar, HVAC assessment management, pavement, building envelope, data center optimization, and EV charging; lighting/LED retrofits, HVAC/mechanical systems, and BMS/BAS improvements and implementation.
The Client Relations Specialist plays a critical role in supporting and servicing existing client accounts by acting as a key liaison between clients, internal sales teams, channel partners, and energy supply partners. This role is responsible for maintaining strong relationships, ensuring accurate and timely contract processing, and resolving post-sale issues to deliver high-quality client experience throughout the contract lifecycle.
🎯 Candidate Preparation Guide
For Mantis Innovation Applicants
Key Role Competencies & Evaluation Highlights
Key Role Focus:
Testing deep consultative selling capabilities, technical literacy in ESG/energy markets, and the ability to manage complex, multi-stakeholder enterprise accounts.
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