Group Client Director (On-site, NYC)

🏢 Matteprojects · 📍 New York, NY · 💼 onsite 💰 $175,000 - $190,000 / yr

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Position Summary & Responsibilities

Who are we?

MATTE is a 360° full-service creative studio at the convergence of hype, storytelling and design. We bring people together to inspire new ways of engaging, to provoke long term progress, and to entertain audiences around the world, while helping forward-thinking brands and institutions nimbly and truly do the same. Our studio capabilities range from strategic ideation and insights, creative development, branding and identity, experiential, web design and development, campaigns and content creation, all the way through full-scale production and execution.

About this role:

Group Client Directors play a pivotal role in shaping and driving the success of our clients' projects. This senior leadership position combines strategic thinking, exceptional client relationship management, and a deep understanding of the creative, production, and financial process. As a Group Client Director, you will lead a team and oversee the management of client accounts for a business vertical to ensure their objectives are met, while also contributing to the organic growth and success of our agency within that business lane, and assisting the new business team in their pitch process. This role reports directly to the Chief Client Officer and responsibilities include, but are not limited to:

Role + Responsibilities:

Client Relationship Management:

Develop and maintain valued, long-lasting partnerships with clients within the designated industry vertical.
Ensure successful delivery of projects by meeting and exceeding client KPIs and expectations.
Own scopes, staff plans, and burn management for each account, ensuring efficient resource utilization and project profitability.
Effectively communicate client expectations to internal teams to ensure client feedback and satisfaction.

Strategic & Core Projects:

Lead strategic initiatives and larger tentpole projects within the vertical, aligning agency services with client objectives.
Provide thought leadership and innovative ideas to drive business growth for clients.

Cross-functional Thought Leadership:

Collaborate with cross-functional teams to provide thought leadership, integrating expertise from different disciplines to drive client success.
Drive cross-sell and organic

🎯 Candidate Preparation Guide For Matteprojects Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Scrutinizing elite aesthetic taste, relentless execution under chaotic creative timelines, and the ability to balance high art with commercial viability.

📋 Preparation Priorities (Key Areas to Clarify):

1. Pretentiousness that hinders collaboration or practical project delivery
2. Inability to manage budgets, timelines, or operational logistics while chasing perfection
3. Out-of-touch aesthetic sensibilities misaligned with the agency's modern, sophisticated brand identity

✨ Recommended Role Alignment Hook:

I obsess over visual excellence while bringing the operational rigor needed to bring ambitious creative visions to life flawlessly.

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