Senior Account Executive
Position Summary & Responsibilities
At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.
As a Senior Account Executive, Education Programs you will be responsible for managing an assigned portfolio of academic and healthcare education program accounts, serving as the primary relationship owner to drive customer satisfaction, retention, renewal, adoption, and growth. You will partner with academic leaders, faculty, administrators, and internal stakeholders to support successful implementation, workflow integration, training, and ongoing optimization of MCG solutions across programs, departments, campuses, and affiliated institutions.
Working independently, the Senior Account Executive applies consultative expertise to develop strategic account plans, identify opportunities to expand solution adoption, proactively mitigate retention risks, and deliver measurable customer value. This role also serves as a mentor to less experienced account team members and leverages approved AI-enabled tools to improve customer engagement, account planning, and operational effectiveness.<
Key Role Competencies & Evaluation Highlights
Clinical accuracy, evidence-based decision-making rigor, and the ability to bridge complex healthcare data into actionable software solutions.
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