Senior Lifecycle Marketing Manager
Position Summary & Responsibilities
Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.
We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.
Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.
Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.
$160,000 - $200,000
Full-time / Onsite (5 days/week)
About The Role
Mochi Health is looking for a Senior Lifecycle Marketing Manager to build our lifecycle program from the ground up. Right now, most of what happens after someone signs up is manual, one-off, or waiting on an engineer. You'll change that — designing and shipping the onboarding, cross-sell, upsell, and churn-prevention journeys that determine whether a patient starts treatment, stays on it, and discovers the rest of the care Mochi offers.
We're looking for someone who works AI-native. Not as a line on a résumé — as the actual way you operate. A lifecycle program that used to take a team of four is now buildable by one person who knows how to point Claude at the right problems: drafting and variant-testing copy, generating segment logic and templates, auditing journey conditions before they ship. We think the right person triples their output this way without working longer hours (seriously). We also want someone who knows exactly where this breaks, because in healthcare messaging the cost of a confidently wrong sentence is not a lower click rate.
This is a builder
Key Role Competencies & Evaluation Highlights
Tests ability to scale telehealth operations rapidly while balancing strict clinical compliance, patient retention, and supply-chain logistics.
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