Eng Operations and Chief of Staff to the CTO
Position Summary & Responsibilities
Eng Operations and Chief of Staff to the CTO
Ann Arbor, MI (Hybrid)
About Nametag
Nametag helps companies verify the real person behind high-risk workforce actions, from account recovery to identity checks, before attackers can exploit the gap.
Deepfakes, social engineering, and stolen credentials have made "who is actually on the other side of this request?" a critical infrastructure problem. We are building the identity verification and account protection layer companies use to answer that question quickly, securely, and with less friction for real users.
The Role
We're looking for someone to be the operational center of gravity for our engineering organization.
This is a blended role. Part of it (about 10%) is classic executive support: calendar, travel, inbox triage, meeting logistics, expenses, and the steady work of protecting a leader's time and attention. Part of it is chief of staff work (about 30%): preparing for meetings that matter, tracking the commitments made in them, chasing the decisions that are stalling, and being a trusted second read on what's actually going on. And part of it is program management for engineering (60%): keeping initiatives visible, running the operating cadence, wrangling tickets and making sure things that were agreed to in a planning meeting still exist three weeks later.
What makes this role demanding is the technical context. You don't need to write code, and we're not asking you to. But you will be scheduling around incident response, taking notes in architecture discussions, tracking a compliance audit, and summarizing an engineering status for the exec team.
We're also an AI-forward company, and this role should reflect that. A lot of what has historically made this job heavy — drafting, summarizing, reformatting, chasing status — is work that modern tooling handles well. We'd like you to lean on it aggressively so your time goes to judgment and relationships instead of transcription.
This role is based in Ann Arbor. Nametag is remote-first overall, but this position works closely enough with our CTO that we want you local, in the office together at least one day a week.
What You'll Do
Engineering program management
Run the engineering operating cadence — planning, status, retrospectives — so that it happens consistently and produces something useful. Track initiatives across t
Key Role Competencies & Evaluation Highlights
Evaluating your absolute obsession with security compliance, identity verification mechanics, and extreme customer data privacy.
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