Customer Value Architect - USA (Portland)

🏒 Neara · πŸ“ Portland · πŸ’Ό hybrid · ⏰ FullTime
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Position Summary & Responsibilities

Imagine having the power to stress-test an entire power grid against a hurricane or thunderstorm before the clouds even gather. That is the reality we are creating at Neara.

We use advanced machine learning to create engineering-grade, physics enabled digital twins of electricity grids across four continents, this helps asset owners understand their biggest challenges and bring the most viable solutions to life across millions of kilometres of infrastructure.

By simulating extreme weather and structural stress at a network-wide scale, we empower the world’s largest utilities to pinpoint risks, optimise investments and build a more resilient global energy future.

Our team is a collection of brilliant minds who are fanatical about making a tangible difference in the real world, utilising AI and machine learning to accelerate everything from data classification to complex scenario analysis. We have built a special culture where innovation thrives because everyone owns the mission and we need smart, creative people to help us scale this impact to every corner of the globe.

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Neara is excited to enable one of its greatest growth opportunities with the hiring of a Customer Value Architect. The Customer Value Architect will work directly and closely with our highest value customers to drive the adoption, value definition and validation, and broader adoption of the Neara platform. We are looking for individuals with strong technical curiosity, an active enjoyment of customer engagement and navigation, and an ability to translate Neara solutions into quantifiable ROI for our most valuable users.

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This position requires an appetite to become proficient in the industries we serve, the solutions we provide, and the value they create for customers.

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WHAT YOU WILL DO

  • Develop a strong understanding of, and proficiency with, the Neara software platform in order to translate its functionality and va

🎯 Candidate Preparation Guide For Neara Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

They test your capacity to handle massive 3D spatial data, complex physics engines, and enterprise-grade utility/infrastructure software demands.

πŸ“‹ Preparation Priorities (Key Areas to Clarify):
  • 1. Underestimating the rigorous safety and compliance standards required in the utility and energy sector.
  • 2. Failing to explain complex technical architecture in a way that non-technical enterprise buyers understand.
  • 3. Lack of experience dealing with massive, messy datasets and rendering performance bottlenecks.
✨ Recommended Role Alignment Hook:

I build software that translates complex physical assets into high-performance digital twins, and I want to scale Neara's impact across global critical infrastructure.

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