Director, Creator Operations

🏢 Newengeninc · 📍 Rogers, AR & Seattle, WA 💰 $140,000 - $170,000 / yr

⚡ Direct Talent Broker Referral

Why apply through CandidatesReach?

✔ Tailored Executive Endorsement Letter: Highlight your real strengths and verified background directly to hiring leads.

✔ Your Preferred Screening Terms: Choose between a 1-minute quick phone screen or scheduled email calendar.

✔ $500 Cash Hiring Bonus: Receive $500 direct cash reward after 30 days of active employment.

Position Summary & Responsibilities

WHY NEW ENGEN?

At New Engen, we help brands grow—not just bigger, but smarter. We’re a digital marketing agency built to drive meaningful impact across the entire customer journey, blending media, creative, analytics, influencer, and retail strategies into performance-driven campaigns.

Some clients partner with us through long-term agency relationships. Others tap into specialized solutions—like Donut Studios, our in-house creative studio for platform-native and short-form content, or Acorn Creator Suite, our influencer marketing solution built for retail impact. While each solution brings its own focus and flavor, they’re all part of how we deliver for our clients, together, as one team.

We’re a collaborative group of strategists, creatives, analysts, and makers who are all in on helping brands—and each other—thrive. We work hard, stay humble, and build with purpose.

WHAT YOU'LL DO

Lead Creator Operations and Build a High-Performing Team
Serve as the day-to-day leader of Creator Operations, owning the team’s performance, health, and direction. Lead and develop Managers and Sr. Managers, set clear expectations and operating rhythms, and build a culture of trust, accountability, and growth. Continue to evolve the standards, playbooks, and ways of working that define excellence across the function.

Own Operational Excellence and Delivery
Hold ultimate accountability for the quality, speed, and consistency of Creator Operations across sourcing and recruitment, contracting and negotiation, and end-to-end content delivery. Own capacity planning, resourcing, and forecasting across the function, proactively managing delivery risk and serving as the senior escalation point when complex client, creator, or program challenges arise.

Set Standards for Creator Partnerships
Define and maintain the quality bars, criteria, and operating standards that protect New Engen and our clients throughout the creator lifecycle. Bring deep expertise to complex creator negotiations, empowering the team to navigate contracts and partnerships effectively while building strong, long-term relationships with creators and their representatives.

Build the Innovation and AI Roadmap
Partner with the VP of Strategic Operations to shape and execute a mult

🎯 Candidate Preparation Guide For Newengeninc Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluating performance marketing mastery, data-driven attribution literacy, and aggressive ROI optimization across digital channels.

📋 Preparation Priorities (Key Areas to Clarify):

1. Relying on vanity metrics like impressions or clicks rather than bottom-line revenue
2. Inability to explain attribution modeling or handle complex multi-channel data sets
3. Lack of agility in pivoting underperforming campaigns based on real-time data

✨ Recommended Role Alignment Hook:

I engineer high-velocity digital marketing engines that turn paid acquisition spend into predictable, profitable customer growth.

🔒 Free Candidate Preparation Access

Unlock Preparation Priorities & Alignment Hook

🤝 Talent Broker Referral · $500 Bonus Included

Apply for Director, Creator Operations

Setup your contact terms & referral note to get recommended directly to the hiring lead at Newengeninc.

⚡ Continue with Google (Instant Setup)

or with email

Already have an account? Sign in here