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Receptionist

🏢 Northwestadministratorsinc · 📍 Seattle, WA 💰 $60,680 - $60,680 / yr
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Position Summary & Responsibilities

Are you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales customer service role, you could find the career boost you’re looking for!

What you'll be doing...

The receptionist is the very public face of Northwest Administrators. Providing superior customer service is a primary goal and the receptionist plays a significant role in meeting that goal. You will be responsible for:

  • Answering phone calls and routing them as appropriate
  • Taking messages, rerouting calls, routing faxes and deliveries
  • Assist walk in customers who have arrived with or without appointments
  • Open and close tasks related to switch board operations and the reception area
  • Other projects and tasks as assigned

Who you are...

  • Service Minded. Deliver customer service with excellence
  • Communicator. Excellent interpersonal and communication skills both written and verbal
  • Organized.  Strong organizational and time management skills with ability to multitask
  • Team Player. Work with minimal supervision but also support team activities

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)

If hired, you can expect...

  • Union scale wages, raises every 6 months, starting at 22.12/hr up to $30.34/hr
  • Medical, Dental, Vision & Rx benefits
  • Employer provided/fully funded Defined Benefit Pension
  • Up to 8.6 days of Paid Leave and 10 Holidays
  • Strong team environment with good work-life balance

Equal Emp

🎯 Candidate Preparation Guide For Northwestadministratorsinc Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Interviewers intensely scrutinize compliance accuracy, operational resilience, and your ability to manage high-stakes administrative accuracy within strict regulatory frameworks.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Moving fast and breaking things in an environment where precision is legally mandated.
  • 2. Dismissing routine administrative tasks as beneath your skill level.
  • 3. Vague answers regarding handling sensitive compliance or audit exceptions.
✨ Recommended Role Alignment Hook:

I bring bulletproof operational precision and regulatory discipline to safeguard multi-stakeholder trust and streamline complex administrative machinery.

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