Platform Support Engineer

🏢 Octaura · 📍 New York 💰 $100,000 - $150,000 / yr
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Position Summary & Responsibilities

Come build what the market has been missing.  

Octaura is a technology company transforming how some of the world’s largest, least digitized markets operate. In loans and CLOs, trillions of dollars still move through phones, emails, and PDFs because the right infrastructure hasn’t existed — until now. 

We’re applying AI, real-time data, and modern software design to asset classes long overlooked by fintech. Our platforms turn fragmented information into intelligence, manual workflows into automation, and legacy conventions into scalable market infrastructure. 

You’ll join a high-impact, collaborative team building the systems these markets need to become more transparent, efficient, and connected. 

 
The role in a nutshell 
The Platform Support Engineer will join Octaura’s Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are responsible for ensuring the high levels of availability of the production, demonstration and test systems. They will work in a high-pressure mission critical production environment. The candidate will play a key role in the resolution of any problems in the system in a timely and professional manner.
 
To be successful in this role, the Platform Support Engineer is expected to proactively learn and understand Octaura’s business needs, and develop or implement solutions to meet those needs. To that end, the Platform Support Engineer is expected to demonstrate a proven ability to problem-solve and multi-task. Flexibility is a must, as the schedule may include occasional late night or weekend duties.
 
This is an exciting time for Octaura as we are rapidly growing and are looking for energetic, collaborative and driven thinkers to join us! Please note this role is based out of our NYC office and our current structure is 4 days (Mon-Thurs) in the office,
🎯 Candidate Preparation Guide For Octaura Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Tests fintech startup agility, complex product understanding, and data-driven syndicated loan market comprehension.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Traditional banking rigidity that resists rapid agile software development cycles.
  • 2. Superficial understanding of fintech market mechanics and trading infrastructure.
  • 3. Over-relying on theoretical frameworks without practical commercial execution experience.
✨ Recommended Role Alignment Hook:

I specialize in translating archaic financial workflows into hyper-efficient digital trading experiences that scale rapidly.

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