Client Solutions Associate, San Francisco - Immediate Start

🏢 Officehours · 📍 San Francisco, California, United States · 💼 onsite 💰 $72,000 - $72,000 / yr

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Position Summary & Responsibilities

About us

Office Hours is an online platform that lets users earn income by sharing what they know. Users create knowledge profiles to accept hourly consultation requests or survey opportunities based on their professional expertise. Companies and organizations seeking unique insights can search the Office Hours marketplace to quickly find and learn from thousands of advisors on demand.

What we believe

We believe that human knowledge is the world’s most valuable asset. And yet, despite being more interconnected than ever, most knowledge still remains stuck in our heads, inaccessible and underutilized. Office Hours’ mission is to help everyone realize the value of what they know by building tools for the knowledge-sharing economy.

Our team is headquartered in San Francisco and backed by top marketplace and business operators like Saar Gur, Marco Zappacosta, Lenny Rachitsky, Jackson Gates, and Aaron Levie. Our customers include the fastest-growing digital health companies, software startups, venture capital firms, and leading consulting firms.

Summary

Our Client Solutions team is the front line for finding the right experts for our clients. As a Client Solutions Associate, you will be directly responsible for growing our network and scaling our impact by connecting our clients to the right subject matter experts, who will then share their knowledge through qualitative interviews.

This role is fast-paced and no day is the same. You will need to be hard-working, flexible, with strong client-facing communication skills. You will be part of creating and improving processes to help us do better work every day. You will work alongside our product and engineering team to translate client feedback into product improvements.

We are looking for candidates that are excited to face the successes and challenges of growing a business and developing a loyal base of users.

Responsibilities

Though no day is the same as a CSA, you can expect the job to involve:

Client-Expert Connections: You'll identify and match experts to clients for interview-based research needs, cont

🎯 Candidate Preparation Guide For Officehours Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assessing elite management consulting or finance background combined with extreme coaching aptitude, high EQ, and comfort in a fast-paced edtech/marketplace startup.

📋 Preparation Priorities (Key Areas to Clarify):

1. Rigid or overly academic communication styles that fail to resonate with ambitious students.
2. Inability to handle ambiguous startup tasks with minimal supervision.
3. Lack of genuine passion for mentorship and professional development.

✨ Recommended Role Alignment Hook:

Having navigated the rigid recruiting gauntlet myself, I combine top-tier industry execution with an obsessive passion for unlocking high-potential talent.

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