Management Accountant

🏢 Okendo · 📍 Australia · 💼 remote · ⏰ Fulltime Exempt

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Position Summary & Responsibilities

About Okendo

We believe happy customers make the best marketers.

That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love.

Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value.

Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 16,000+ Shopify brands to turn one time shoppers into revenue-driving Superfans.

Position Summary

We're growing our Finance team and looking for a Management Accountant to take ownership of budgeting, forecasting, and financial reporting as Okendo continues to scale. Reporting to Pippa Strong, you'll be the analytical backbone behind how we plan, measure, and improve financial performance — turning numbers into insights that guide real decisions across the business.

You'll partner closely with leadership on budgets, rolling forecasts, cost and pricing analysis, and valuation work, while also helping strengthen the financial systems and controls that support our growth. This is a full-time position based in Australia, with a salary of AUD $100,000–$120,000 per annum (exclusive of super).

How you'll create impact:

Financial Reporting & Month-End Close

Own the full month-end close process — journals, accruals, prepayments, and reconciliations — delivered on schedule
Prepare monthly management accounts including P&L, balance sheet, and cash flow statements for executive and board review
Maintain and improve the integrity of the general ledger and chart of accounts
Produce variance analysis against budget and prior periods, with clear narrative commentary

Budgeting & Forecasting

Support the annual budgeting process and rolling forecasts, working closely with department heads to validate assumptions
Build and maintain financial models that reflect SaaS-specific metrics: ARR, MRR, churn, CAC, LTV, and gross margin by product line
Assist in scenario modelling to support strategic planning and investment decisions

Cost Management & Analysis

Examine operating costs and income/expenditure across the business, identifying trends, inefficiencies, and savings opportunities
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🎯 Candidate Preparation Guide For Okendo Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

They strictly evaluate SaaS product-led growth metrics, e-commerce ecosystem integrations, and customer advocacy strategies.

📋 Preparation Priorities (Key Areas to Clarify):

1. Focusing purely on acquisition while ignoring retention and merchant success
2. Lack of familiarity with modern e-commerce tech stacks and API ecosystems
3. Giving generic SaaS answers instead of tailoring strategies to high-growth merchants

✨ Recommended Role Alignment Hook:

I help high-growth e-commerce brands turn customer data and reviews into predictable, compounding revenue engines.

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