Senior Account Manager

🏒 Oliverusa · πŸ“ Chicago, Illinois πŸ’° $97,750 - $97,750 / yr
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Position Summary & Responsibilities

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Senior Account Manager

Location: Chicago, Illinois, United States

About the role: 

 

The Senior Account Manager is the bridge between Client's marketing teams and the studio β€” the client's voice inside the building, and the studio's voice to the client. Reporting to the Creative Director and the Global Account Director, you'll work alongside client and creative teams alike to build the processes, relationships, and workflows that allow the full studio capability to operate at maximum efficiency.

This is a newly created role with real influence and real accountability. You'll define what excellent client service looks like on this account, own the brief pipeline from intake to allocation, and partner with the Project Manager to keep work flowing seamlessly across teams. This is initially an individual contributor role, with the expectation of growing a client services team as the studio scales.

What you will be do

🎯 Candidate Preparation Guide For Oliverusa Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluators focus on supply chain resilience, manufacturing precision, quality control discipline, and operational execution speed.

πŸ“‹ Preparation Priorities (Key Areas to Clarify):
  • 1. Vague answers regarding logistics bottlenecks and vendor failure recovery.
  • 2. Resistance to data-driven operational tracking systems.
  • 3. Poor cross-functional collaboration between production and commercial teams.
✨ Recommended Role Alignment Hook:

I drive end-to-end supply chain efficiency by turning operational bottlenecks into predictable, high-margin processes.

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