Software Engineer - BrandX

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.

Your new role

In this role, you’ll join as a Software Engineer on the ‘BrandX’ team, which is part of the wider ‘Order Engineering’ group.

BrandX (Brand Experience) builds the tools restaurant brands and Olo's internal teams use to run their business on Olo. We own the Dashboard that brand operators log into every day, the internal Admin application, and the billing and invoicing systems that turn platform usage into invoices. We also own how brands sign in and manage their users, including SSO and two-factor authentication, and we are building Olo AI Assist, a natural-language assistant inside the Dashboard.

The team is seven engineers spread across the US and Europe, and you'd be our first hire in Northern Ireland. Because the team sits between brands, Finance, and the rest of Order Engineering, the work is varied. One week you might be shipping a new Dashboard settings page, the next you're tracing a billing discrepancy across our finance integrations or teaching Olo AI Assist a new skill so a brand can update hours across hundreds of stores just by asking. You'll pair with senior engineers, review and ship code most days, and use Claude Code as a normal part of how you work.

• 1. Suggesting generic B2B SaaS strategies without understanding the unique operational constraints of enterprise restaurant chains
• 2. Ignoring the complexities of legacy POS system integrations
• 3. Failing to demonstrate agility in a fast-paced public tech company environment

I build scalable enterprise SaaS solutions that modernize complex hospitality ecosystems and drive measurable guest conversion.