Sales & CX Enablement Partner

🏢 Osano · 📍 Austin, TX

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Position Summary & Responsibilities

About Osano

Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.

About the Role

As a GTM Enablement Specialist, you’ll equip our revenues teams with the knowledge, content, tools, and training they need to sell effectively and hit their number faster. You’ll own the delivery of onboarding for new hires, build and maintain our sales and customer experience playbooks and content library, and partner with Product Marketing to keep messaging consistent and current. This is a hands-on, cross-functional role for someone who loves turning complex products into clear, sales-ready enablement. And who measures success by seller readiness and ramp time.

Responsibilities

Sales

Deliver onboarding and ongoing training - run engaging onboarding and skills-workshop sessions (virtual and in-person) that get new account executives quota-ready and productive as quickly as possible.
Build the sales playbook - develop and roll out playbooks, battle cards, call scripts, and sales guides that improve seller performance across segments and sales motions.
Create sales content - produce success stories, case studies, product collateral, presentations, role-plays, and interactive exercises that reps actually use.
Identify skills gaps - build relationships with reps and sales leaders to surface enablement needs, then tailor content and training to close those gaps.
Measure and iterate - track content adoption and training effectiveness through participant feedback and performance metrics, and continuously improve delivery.
Coach and support - provide ongoing coaching to reinforce learning, and help drive a strong learning culture across the sales, CX, and marketing orgs.

Customer Experience

Support the full customer journey - equip CX with product knowledge, process guides, and talk tracks for renewals, expansions, and common customer questions.
Build shared, consistent content - create enablement materials that serve both sales and CX, keeping messaging aligned from first

🎯 Candidate Preparation Guide For Osano Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Measuring deep technical comprehension of data privacy regulations (GDPR, CCPA) paired with customer-centric empathy and product positioning.

📋 Preparation Priorities (Key Areas to Clarify):

1. Treating privacy compliance as a mere check-the-box exercise rather than a strategic differentiator.
2. Shallow understanding of current global data privacy legislative trends.
3. Inability to empathize with friction faced by engineering and legal teams.

✨ Recommended Role Alignment Hook:

I help enterprises turn data privacy from a burdensome compliance checkbox into a powerful trust-based market advantage.

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