Associate Creative Producer

🏢 Otter · 📍 Los Angeles, CA · 💼 remote 💰 $66,000 - $78,000 / yr

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Position Summary & Responsibilities

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

Testimonial Production

Coordinate with restaurant partners to produce video testimonials
Manage logistics: scheduling, locations, approvals, and communication
Coordinate shoots (in-person and remote) with videographers and operator

Social-First Content Creation

Create native, platform-first content for Instagram, TikTok, YouTube, LinkedIn, and other social channels.
Be comfortable getting behind or in front of the camera when the concept calls for it.
Bring a strong understanding of hooks, pacing, storytelling, trends, and what makes people stop scrolling.
Regularly pitch and execute new content concepts that feel authentic to the platform—not like traditional corporate marketing.

Creative Execution

Direct shoots (framing, interview flow, storytelling)
Capture high-quality, authentic content in real restaurant environments
Adapt quickly and problem-solve on location
End-to-end production; concept to delivery

Post-production

Manage asset delivery and handoff to editors.
Coordinate multiple edit versions for social and paid media
Provide feedback aligned with creative and growth marketing goals

Creator & Influencer Partnerships

Source and manage creators for Instagram/TikTok content
Guide content direction to drive performance
Manage contracts, deliverables, and timelines

Role details

Contract-to-hire (12-weeks) role will convert to full-time after 3 months contingent on performance
Based in Los Angeles (in-office a

🎯 Candidate Preparation Guide For Otter Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Interviews focus on your ability to drive hyper-growth in fast-paced environments while maintaining product-led growth and merchant obsession.

📋 Preparation Priorities (Key Areas to Clarify):

1. Slow-moving, enterprise-bureaucratic mentality that clashes with startup speed
2. Disconnection from frontline customer pain points and merchant unit economics
3. Inability to pivot strategy rapidly when market conditions shift

✨ Recommended Role Alignment Hook:

I specialize in accelerating merchant growth and retention by relentlessly removing friction from the product-to-market loop.

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