Engineering Manager - Data Engineering & Insights

🏢 Otter · 📍 Seattle, WA 💰 $224,000 - $283,000 / yr

⚡ Direct Talent Broker Referral

Why apply through CandidatesReach?

✔ Tailored Executive Endorsement Letter: Highlight your real strengths and verified background directly to hiring leads.

✔ Your Preferred Screening Terms: Choose between a 1-minute quick phone screen or scheduled email calendar.

✔ $500 Cash Hiring Bonus: Receive $500 direct cash reward after 30 days of active employment.

Position Summary & Responsibilities

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

Role

We are looking for a hands-on Engineering Manager to spearhead our evolution from traditional analytics to a next-generation intelligence platform. This is a great opportunity to lead a team managing the data behind roughly 80% of all online food orders in the US, and modernize our ecosystem by building an impeccable data foundation that moves beyond static charts into live, conversational insights.

The Impact: Empower merchants with fast, trustworthy, and actionable metrics that change how they run their businesses every single day.

What you’ll do

Own Otter Insights End-to-End: Lead the strategy for everything inside Business Manager (pipelines and datasets to the semantic modeling layer and customer-facing embedded analytics).
Manage Ingestion to Serving: Drive both real-time and batch pipelines, ensuring canonical datasets and robust APIs are built to empower other internal teams.
Scale the Semantic Layer: Oversee frameworks (like Cube/SQLMesh) to ensure metrics and dimensions remain consistent across batch and real-time processing.
Drive Data Governance: Establish analytics engineering standards and ensure adoption across broader product teams to maintain high data quality.
Ship High-Performance Products: Deliver data-intensive, customer-facing applications including the Analytics App, Analytics Studio, automated reports, and data-sharing APIs.
Deploy Safe AI Insights: Build automated AI insights on top of governed metrics, implementing strict guardrails, observability, and customer-impact triage.
Build and Coach the Team: Hire, mentor, and retain a cross-functional

🎯 Candidate Preparation Guide For Otter Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Interviews focus on your ability to drive hyper-growth in fast-paced environments while maintaining product-led growth and merchant obsession.

📋 Preparation Priorities (Key Areas to Clarify):

1. Slow-moving, enterprise-bureaucratic mentality that clashes with startup speed
2. Disconnection from frontline customer pain points and merchant unit economics
3. Inability to pivot strategy rapidly when market conditions shift

✨ Recommended Role Alignment Hook:

I specialize in accelerating merchant growth and retention by relentlessly removing friction from the product-to-market loop.

🔒 Free Candidate Preparation Access

Unlock Preparation Priorities & Alignment Hook

🤝 Talent Broker Referral · $500 Bonus Included

Apply for Engineering Manager - Data Engineering & Insights

Setup your contact terms & referral note to get recommended directly to the hiring lead at Otter.

⚡ Continue with Google (Instant Setup)

or with email

Already have an account? Sign in here