Product Manager Growth
Position Summary & Responsibilities
Who we are
In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.
What you’ll do
As Product Manager for Product-Led Growth (PLG), you’ll own the roadmap for how Otter grows through the product itself. This role is focused on building a self-serve growth engine that improves acquisition, activation, monetization, and retention. You will:
- Design and run experiments to improve funnel efficiency, reduce CAC, and increase conversion from lead → customer → expansion.
- Build features and flows that generate organic growth.
- Drive monetization through pricing experiments, upsell opportunities, and CRM-driven campaigns that expand LTV.
- Partner with Marketing, Sales, and Data Science to enrich leads, improve attribution, and optimize channels.
- Define and track success metrics – CAC, LTV, conversion rates, activation velocity, and self-serve revenue.
- Work cross-functionally with engineering, design, and GTM to ship fast, learn quickly, and scale what works.
What we’re looking for
- 3+ years of product management or relevant experience.
- Proven track record of building and scaling growth-focused product experiences.
- Strong quantitative skills: comfortable with SQL, experimentation, and growth modeling.
- Creative problem solver with a bias toward fast learning and iteration.
- Excellent communicator who can align GTM, data, and product teams around a shared growth roadmap.
- Bonus: experience in SaaS, marketplaces, or restaurant/commerce technology.
Why join us
- Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone.
- Industry transformation: You’ll be part of a team redefining how restaurants run bot
Key Role Competencies & Evaluation Highlights
Interviews focus on your ability to drive hyper-growth in fast-paced environments while maintaining product-led growth and merchant obsession.
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