Business Value Creation Manager, Office of the CEO

🏢 Pallet · 📍 San Francisco · 💼 onsite 💰 $150,000 - $200,000 / yr
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Position Summary & Responsibilities

About Pallet

Pallet is building AI Agents to transform the physical economy — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started.

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow supply chain teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time and integrate directly with customer systems.

As companies across the physical economy look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep supply chain expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company powering the physical economy.

Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of supply chain technology.

San Francisco · In-person, five days a week

You could be a Business Value Creation Manager anywhere; why us?

  • Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market)
  • Work directly with our CEO and Founder, Sushanth Raman
  • Help transform a massive industry and scale us toward a $10B+ business

About the opportunity:

This role sits in the Office of the CEO and owns the business value case for strategic enterprise accounts: what the deployment is worth, whether it delivered, and what happens next commercially. You'll build the models, run the customer conversations, and stay on the account through the change program. You'll work day-to-day with Sushanth, our office of the CEO team, sales, and agent product management.

Why this role is different:

  • The recommendation is where the work starts, not where it ends. Here you build the value case, sit with the operators while it deploys, and beyond.
  • A seat in the Office of the CEO. You work directly with Su
🎯 Candidate Preparation Guide For Pallet Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluating social enterprise mission alignment, manufacturing efficiency, and trauma-informed leadership practices for vulnerable workforces.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Treating the social mission as an afterthought or marketing gimmick.
  • 2. Authoritarian leadership style unsuited for second-chance employment populations.
  • 3. Lack of structured approach to supply chain or production scaling.
✨ Recommended Role Alignment Hook:

I scale mission-driven manufacturing operations by pairing rigorous lean efficiencies with a deeply human, trauma-informed approach to workforce development.

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