Risk Operations Specialist

🏢 Parafin · 📍 San Francisco, CA · 💼 hybrid · ⏰ FullTime

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Position Summary & Responsibilities

About Us:

At Parafin, we’re on a mission to grow small businesses.

Small businesses are the backbone of our economy, but traditional banks often don’t have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on.

We partner with companies like DoorDash, Amazon, Worldpay, and Mindbody to offer fast and flexible funding, spend management, and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets, underwriting, servicing, compliance, and customer service for our partners.

We’re a tight-knit team of innovators hailing from Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more — all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities.

Join us in creating a future where every small business has the financial tools they need.

About the Position

We are looking for a Product Operations Specialist to help us scale operations and grow our capital products.

This role will be a critical operator of the company's product suite by providing a positive experience for the small businesses we support. You will be responsible for running and building best-in-class processes for payments and fraud. You will become an expert on Parafin’s Capital products, digging deep into the details to solve problems, and being an on-the-ground operator to support day-to-day functions, from troubleshooting payment issues to data analysis to building documentation.

Are you an adaptable all-rounder who is passionate in building at scale, while enjoying rolling up your sleeves to get the job done? Are you excited to work collaboratively at a fast-growing startup to help grow small businesses? If so, come join us!

What You’ll Be Doing:

🎯 Candidate Preparation Guide For Parafin Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Tests embedded financial services architecture, risk underwriting mechanics, and developer-first API integration speed.

📋 Preparation Priorities (Key Areas to Clarify):

1. Fails to grasp the delicate balance between aggressive growth and rigorous credit risk management
2. Treats financial APIs like standard CRUD endpoints without respecting idempotency and audit logs
3. Ignoring the complex regulatory and banking partner constraints inherent in fintech

✨ Recommended Role Alignment Hook:

I build frictionless embedded financial infrastructure that turns vertical platforms into powerful engines of merchant growth.

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