Customer Success Architect

🏢 Picus · 📍 United States · 💼 remote · ⏰ Full-Time

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Position Summary & Responsibilities

Are you passionate about technology and enjoy explaining complex solutions in a way that everybody gets excited? If so, read on!

About Picus

Picus Security is an exposure validation company. One platform proves what attackers can exploit and what your defenses stop, turning every exposure into a defensible decision, autonomously and at the machine speed today's AI threats demand.

Picus validates attack surfaces, exposures, and security controls as one continuous loop: validate, decide, fix, re-validate. Instead of ranking findings by severity score, Picus proves which exposures are genuinely exploitable in your environment, including the business-critical, restricted, and air-gapped assets a live exploit can never safely touch, so teams act on what truly matters and resolve each exposure into a clear call to patch, mitigate, monitor, or accept with evidence.

The Picus Platform spans Autonomous Penetration Testing, Exposure Validation, and Breach and Attack Simulation, unified by Picus Swarm, a swarm of AI agents that runs the whole validation loop continuously. It reaches across on-prem, hybrid cloud, and endpoint environments, with 75+ integrations that ingest from scanners like Tenable and Wiz and operationalize through your EDR, SIEM, firewall, and ticketing tools.

The pioneer of Breach and Attack Simulation, Picus proves and improves the security controls you already own, doubling control effectiveness within three months. Picus holds a 95% recommendation rate, 4.9 on G2, and 4.8 on Gartner Peer Insights, and is the #1 Leader on Frost Radar for Automated Security Validation.

About The Role

If you’re a results-driven person with an entrepreneurial mindset who takes the initiative and thrives in a dynamic environment, then this is a great opportunity to play a pivotal role in a fast-growing cybersecurity company. We are looking for a smart and driven leader to have a direct impact on the future of our business by helping to influence global adoption of our award-winning Picus Security Validation Platform.

Picus Security is looking for a seasoned, hardworking, and overachieving Customer Success Architect (CSA) with proven experience and a passion for executing value-driven security solutions. You will be responsible for onboarding new customers, expanding our platform capabilities, and retaining our Enterpri

🎯 Candidate Preparation Guide For Picus Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assesses deep offensive and defensive cybersecurity expertise, continuous threat validation capabilities, and rigorous analytical mindset.

📋 Preparation Priorities (Key Areas to Clarify):

1. Relying purely on compliance-driven security checklists rather than active threat validation
2. Failing to demonstrate a proactive understanding of modern enterprise attack surfaces
3. Showing weak foundational networking or operating system internals knowledge

✨ Recommended Role Alignment Hook:

I approach security through the lens of continuous adversary simulation to prove controls actually hold up against real-world attacks.

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