AHS Operations Senior Associate

🏢 Pronto · 📍 Helsinki, FIN · 💼 remote worldwide

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Position Summary & Responsibilities

Who we are

Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide. While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field.

We are on a mission to make mining operations safer, smarter, and more efficient through cutting-edge technology, and we are building toward becoming the world’s first profitable AV technology company.

What you’ll do

Remotely support deployment of Pronto's autonomous haulage system (AHS) across multiple mine sites, tracking truck bring-up, rover installation, and system commissioning progress
Track and document site-level issues (equipment faults, comms failures, installation delays) reported by on-site teams, and escalate blockers to the Field Operations Manager and engineering teams
Coordinate logistics remotely with customer site teams, including permitting, work authorizations, and equipment/route readiness, via calls, Slack, and shared trackers
Monitor production and administrative delays against project milestones, maintaining structured trackers for visibility across distributed stakeholders
Support customer training sessions on Pronto technology remotely, and assist with handover documentation to the mine's operations team
Serve as a remote point of contact for routine operational questions, keeping Pronto HQ informed through regular status updates
Help monitor safety compliance and site-specific protocols by coordinating with on-site personnel, flagging gaps for follow-up
Travel short-term to customer sites as needed when issues require hands-on troubleshooting or in-person coordination

What we’re looking for

3–7 years of experience in a mining, heavy equipment, or industrial field operations environment
Comfortable operating remotely on active mine site projects, understanding production and safety-critical environments without needing daily physical presence
Prior exposure to technology rollouts (autonomy, remote operations, telematics, or machine control systems) is a strong plus
Strong organizational skills, with the ability to track multiple open issues across sites and t

🎯 Candidate Preparation Guide For Pronto Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Focuses on high-velocity operational execution, scrappy problem-solving, and seamless cross-functional communication in a fast-evolving startup environment.

📋 Preparation Priorities (Key Areas to Clarify):

1. Showing preference for rigid corporate hierarchy or slow decision-making processes
2. Waiting to be told what to do rather than taking autonomous ownership
3. Failing to demonstrate past experience working in resource-constrained teams

✨ Recommended Role Alignment Hook:

I thrive in hyper-growth environments where speed-to-execution and ruthless prioritization are the difference between scaling and stalling.

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