Data Analyst (Contract)

🏢 Roller · 📍 Melbourne, Australia; Sydney, Australia

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Position Summary & Responsibilities

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You’ll Enjoy This Role!

🚀 Hit the ground running on high-visibility work - From day one, your analysis feeds directly into customer QBRs, live sales deals, and pricing decisions. No slow ramp, no work that sits in a drawer.
🤝 Partner with Sales and Customer Success - You’ll be the go-to analyst for CSMs and Sales, turning customer and checkout data into stories that help win deals and grow accounts.
🌍 Real data from real venues - Dig into how thousands of attractions operators around the world sell tickets, memberships, and add-ons, and what actually moves the needle for them.
✨ Flexible, fully remote contract - Work from anywhere in Australia on standard business hours, with a clear scope and a team that’s ready for you.

Why You Want To Work With Us!

🩷 Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.
🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for severa

🎯 Candidate Preparation Guide For Roller Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluating your ability to drive high-growth operational execution in the attractions and leisure tech space while demonstrating a deeply customer-centric, 'no egos' team mentality.

📋 Preparation Priorities (Key Areas to Clarify):

1. Being overly bureaucratic or reliant on massive teams to execute.
2. Lack of familiarity with the venue, theme park, or attractions industry.
3. Defensive communication style when challenged on past metrics.

✨ Recommended Role Alignment Hook:

I build hyper-scalable go-to-market engines for vertical SaaS that obsess over customer retention just as much as top-line acquisition.

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