Product Manager
Position Summary & Responsibilities
About ROLLER
ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.
But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.
We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!
About the Role
We’re on the lookout for an experienced Product Manager with a strong payments background who thrives on turning big ideas into impactful solutions. In this role, you’ll own our Financial Services product area, helping our customers seamlessly sell, serve guests, market, and manage their businesses.
Reporting to our Head of Product, you’ll dive deep into customer problems, using insights and data to craft smart strategies that drive real results. You’ll lead a cross functional team to launch, scale, and continuously improve our payments products and integrations on a global stage.
From writing crystal-clear user stories to ensuring smooth collaboration across teams, you’ll be the go-to person for your domain—keeping everything on track and everyone aligned. Passionate about customer success, you’ll be driven to deliver real value, making an impact where it matters most.
This role is based in Sydney or Melbourne, Australia.
What You'll Do
- Obsess customer success by deeply understanding our customers’ businesses, pain points, and the ‘why’ behind their challenges.
- Own the roadmap for our payments and financial services products, including our integrations with third-party providers like Adyen, Stripe and CyberSource.
- Leverage data-driven
Key Role Competencies & Evaluation Highlights
Evaluating your ability to drive high-growth operational execution in the attractions and leisure tech space while demonstrating a deeply customer-centric, 'no egos' team mentality.
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