Product Manager - Search Experience

At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia.

Headquartered in Seattle and Barcelona, we’re a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We’re investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community.

We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. At Rover we’re committed to creating an accessible, inclusive, and welcoming community, which starts with our employees.

Want to make an impact? Join our pack and come work (and play!) with us.

We are hiring a Product Manager to focus on the Search Experience at Rover. This role will be instrumental in giving pet parents the experience and tools they need to find the best-matched care provider. This is an exciting opportunity to drive significant impact on a core customer experience.  This role requires a balance of deep customer empathy, analytical acumen, and technical fluency to craft intuitive, high-performing search experiences that deliver tangible improvements for our owners and sitters.

You will be responsible for understanding how care providers are deemed the "best match" according to our predictive models, working closely with UX and Data Science to unravel these insights and translate them into user-friendly explanations. You will explore with the team how we might leverage new technologies to streamline the decision-making process for pet parents, and

• 1. Prioritizing short-term monetization over long-term user trust and platform safety
• 2. Ignoring the nuanced operational needs of the service provider side of the marketplace
• 3. Failing to back up product or operational hypotheses with behavioral data

I scale two-sided marketplaces by obsessing over trust, safety, and creating effortless loops for both sides of the network.