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Account Executive, SMB

🏢 Scribe · 📍 San Francisco · 💼 hybrid · ⏰ FullTime
⚡ Direct Talent Broker Referral
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Position Summary & Responsibilities

About Scribe

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset for people and AI agents.

We're growing fast. Since our founding in 2019, we've reached 7 million users across 600,000 businesses. Based in San Francisco, we're a LinkedIn Top Startup, valued at over $1B, and backed by leading investors. Join us in our mission to transform how people work.

About the role
This is where sales careers at Scribe get started. Our SMB segment sees the highest volume of qualified inbound demand in the company, which means you'll get real reps, fast. You'll own the full sales cycle on inbound opportunities, running demos, handling objections, and closing deals.

What you'll do

  • Own inbound SMB opportunities from first touch to closed won, running the full sales cycle with qualified leads who are already interested in Scribe

  • Run product demos that connect Scribe's capabilities to each prospect's specific documentation and workflow challenges

  • Keep pipeline clean, follow ups tight, and momentum moving, managing a high volume of active deals without losing quality

  • Build product fluency fast so you can handle objections, answer hard questions, and position Scribe confidently against alternatives

  • Share frontline signal back to the team on what's resonating, what objections are coming up, and what's helping deals close

  • Hit monthly quota consistently and use this role as the foundation for growing into upmarket sales at Scribe

What we're looking for

🎯 Candidate Preparation Guide For Scribe Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Scribe evaluates your extreme focus on user friction reduction, product-led growth (PLG) loops, and creating frictionless visual documentation experiences.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Proposing bloated, enterprise-heavy sales motions for a product built on bottom-up viral adoption
  • 2. Showing a lack of empathy for end-users who struggle with standard documentation workflows
  • 3. Treating UI/UX polish as an afterthought rather than a core retention driver
✨ Recommended Role Alignment Hook:

I build viral, product-led growth loops that turn complex user workflows into effortless, shareable documentation in seconds.

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