Salesforce Administrator II

🏢 Sitetracker · 📍 Bangalore · 💼 hybrid · ⏰ Full-Time

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Position Summary & Responsibilities

The Opportunity

As a Salesforce Administrator II, you operate at the intersection of enterprise architecture, automation, and customer delivery. You are not a traditional “click-only” administrator: you are a technical problem solver who understands system logic, designs enterprise-grade automations, and can bridge the gap between declarative configuration and custom code.

You will partner closely with Solution Engineers, Architects, and Developers to design, build, and maintain scalable solutions across Sitetracker and core Salesforce platforms, thriving in a hybrid Kanban environment that balances feature work with high-velocity support.

What You’ll Do

In this role, you will engage directly with international stakeholders to translate complex business requirements into technical design specifications, designing and maintaining fault-tolerant Salesforce Flows and scalable security architectures. Going beyond standard administration, you will actively configure and tune Salesforce AI systems, perform complex data transformations, and leverage your foundational Apex literacy to independently troubleshoot issues using system debug logs. Ultimately, you will apply a strong understanding of architectural boundaries to determine when solutions require modular, declarative automation versus custom code, ensuring robust, prompt-driven, and highly secure workflows across the enterprise.

The Skills You’ll Have

Technical Aptitude, Security & AI

Expertise in Flow Builder, AI system configuration, Data Security, and declarative troubleshooting. Verifiable experience configuring AI systems and understanding sharing architecture, OWDs, and complex permission sets.

Proactive Communication

Excellent oral and written skills to drive ticket momentum and explain technical limits to non-technical teams. Proven ability to provide unprompted ETA updates and set clear expectations, preventing stakeholder escalations.

Work Management

High ability to context

🎯 Candidate Preparation Guide For Sitetracker Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluates operational agility and your ability to manage complex deployments in fast-scaling enterprise SaaS environments.

📋 Preparation Priorities (Key Areas to Clarify):

1. Rigid adherence to traditional project management without adapting to agile scale.
2. Blaming cross-functional teams rather than owning project blockers.
3. Inability to articulate metrics related to deployment velocity or ROI.

✨ Recommended Role Alignment Hook:

I build scalable operational engines that accelerate deployment cycles and turn complex enterprise workflows into predictable growth drivers.

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