Early Interest - Customer Success Manager, Manila

🏢 Smartlyio · 📍 Philippines

⚡ Direct Talent Broker Referral

Why apply through CandidatesReach?

✔ Tailored Executive Endorsement Letter: Highlight your real strengths and verified background directly to hiring leads.

✔ Your Preferred Screening Terms: Choose between a 1-minute quick phone screen or scheduled email calendar.

✔ $500 Cash Hiring Bonus: Receive $500 direct cash reward after 30 days of active employment.

Position Summary & Responsibilities

Get a head start on an upcoming Smartly opportunity

We’re building our talent pipeline for this role ahead of its official opening. This is a prospect posting for an upcoming opportunity that we expect to begin actively recruiting for within the next 45 days.

By sharing your profile now, you’ll be among the first candidates considered when the role officially opens. Our recruiting team will prioritize these early profiles for review before moving to the wider applicant pool.

Because the active recruitment process has not started yet, you may not hear from us immediately. Once the role moves into active hiring, we’ll review the prospect pool and contact candidates whose experience aligns with the opportunity.

If this sounds like something you’d be interested in exploring, we’d love to hear from you early.

(See below)

Customer Success Manager

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation.

In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio.

As a Customer Success Manager at Smartly, you will...

Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience
Become a specialist in the Smartly.io platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption
Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption.
Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering
Help Smartly b

🎯 Candidate Preparation Guide For Smartlyio Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Interviews heavily weigh high-velocity execution, data-driven optimization, and a relentless customer-centric growth mindset.

📋 Preparation Priorities (Key Areas to Clarify):

1. Slow decision-making or analysis paralysis
2. Failure to take personal ownership of past campaign or product failures
3. Resistance to rapid experimentation and continuous iterative feedback

✨ Recommended Role Alignment Hook:

I combine rigorous data analysis with relentless execution to scale high-performing digital marketing solutions without breaking momentum.

🔒 Free Candidate Preparation Access

Unlock Preparation Priorities & Alignment Hook

🤝 Talent Broker Referral · $500 Bonus Included

Apply for Early Interest - Customer Success Manager, Manila

Setup your contact terms & referral note to get recommended directly to the hiring lead at Smartlyio.

⚡ Continue with Google (Instant Setup)

or with email

Already have an account? Sign in here