Principal Product Manager, Investigations

🏢 Spycloud · 📍 Austin, Texas | Remote · 💼 remote worldwide 💰 $162,000 - $162,000 / yr

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Position Summary & Responsibilities

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

As the Principal Product Manager, Investigations, you will define and drive the AI-forward product strategy for SpyCloud's investigations capabilities. You will enable security teams, fraud analysts, investigators, and threat intelligence professionals to uncover, understand, and act on cybercriminal activity using intelligent, automated, and scalable workflows. Reporting to the Director of Product, Enterprise & Investigations, you will own a strategic product portfolio that transforms complex cybercrime data into AI-powered investigative insights and decision-making tools.

This is a highly cross-functional leadership role requiring close partnership with Engineering, Design, Data Science, Threat Intelligence, Go-to-Market teams, Customer Success, and Sales. You will balance long-term product vision with customer needs, market opportunities, and business priorities while delivering innovative, AI-driven capabilities that help customers investigate threats faster, reduce manual effort, and make more informed security decisions.

What You'll Do:

Own the product vision, strategy, and roadmap for SpyCloud's AI-powered Investigations product portfolio.
Identify and drive opportunities to embed AI, machine learning, and automation into investigative workflows.
Develop a deep understanding of customer investigative workflows, threat intelligence use cases, and evolving cybercrime trends.
Translate customer problems, market opportunities, and business objectives into clear product requirements and prioritized roadmaps.
Lead product discovery through customer interviews, usability research, competitive analysis, and market validation, with a focus on AI-enabled solutions.
Partner closely with Engineering, Design, and Data Science throughout the product development lifecycle to deliver intelligent, high-impact capabilities.
Define success metrics and leverage product analytics, model performance data, and custom

🎯 Candidate Preparation Guide For Spycloud Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Deep cybersecurity expertise in identity threat detection, dark web intelligence, and automated account takeover (ATO) prevention.

📋 Preparation Priorities (Key Areas to Clarify):

1. Superficial understanding of modern authentication protocols and identity management.
2. Recommending reactive security postures instead of proactive threat prevention.
3. Inability to clearly articulate the ROI of threat intelligence solutions to CISOs.

✨ Recommended Role Alignment Hook:

I help enterprises neutralize identity-based attacks before criminals weaponize stolen session data and credentials.

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