Revenue Operations Analyst

๐Ÿข Spycloud · ๐Ÿ“ Remote · ๐Ÿ’ผ remote worldwide ๐Ÿ’ฐ $67,000 - $67,000 / yr
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Position Summary & Responsibilities

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloudโ€™s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If youโ€™re driven to align your career with a fantastic mission, look no further!

The Revenue Operations Analyst is a versatile, hands-on member of the Revenue Operations team responsible for executing and optimizing the processes that power SpyCloud's Go-To-Market engine. This role owns entitlement management and Deal Desk operations, is fluent in AI and automation tooling to sharpen reporting and reduce manual work, supports the Alliances team with partner operations, and administers and automates our Salesforce ecosystem alongside Sales Operations.

 

What You'll Do:

  • Entitlements & Deal Desk Management
    • Own Deal Desk operations end-to-end: deal structuring support, approvals, non-standard terms review, and quote-to-cash handoffs.
    • Manage and optimize license entitlement and provisioning processes to ensure accurate, timely delivery of products and services to customers.
    • Monitor and track license usage to ensure compliance with contractual agreements and license terms, partnering with Sales and Finance to align on entitlement strategy.
    • Conduct periodic entitlement audits to ensure accuracy, completeness, and audit readiness.
    • Maintain accurate, up-to-date entitlement documentation and customer entitlement records.
    • Provide entitlement-related sales support, addressing inquiries and resolving access issues in a timely manner.
    • Prepare entitlement-related reports and analytics for internal stakeholders.
  • AI-Driven Reporting & Automation
    • Serve as a super user for Claude, Databricks, Clay, ZoomInfo, Zendesk, Salesforce and Outreach, building and optimizing dashboards and reports that keep GTM data trustworthy.
    • Identify and implement AI and automation opportunities across the CRM and adjacent GTM/analytics tools to scale Deal Desk, Sales Ops, and Alliances workflows.
    • Analyze data to identify trends, discrepancies, and opportu
๐ŸŽฏ Candidate Preparation Guide For Spycloud Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Deep cybersecurity expertise in identity threat detection, dark web intelligence, and automated account takeover (ATO) prevention.

๐Ÿ“‹ Preparation Priorities (Key Areas to Clarify):
  • 1. Superficial understanding of modern authentication protocols and identity management.
  • 2. Recommending reactive security postures instead of proactive threat prevention.
  • 3. Inability to clearly articulate the ROI of threat intelligence solutions to CISOs.
โœจ Recommended Role Alignment Hook:

I help enterprises neutralize identity-based attacks before criminals weaponize stolen session data and credentials.

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