Associate Product Manager - Marketing Operations and Automation

🏒 Stubhubinc · πŸ“ New York, New York, United States πŸ’° $120,000 - $120,000 / yr
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Position Summary & Responsibilities

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

To help power this experience, we're looking for an Associate Product Manager, Marketing Operations & Automation to build and scale the operational systems behind StubHub's direct marketing engine. This is a highly cross-functional role for someone who loves solving operational problems, thrives in deadline-driven environments, and wants to develop strong product management skills while owning mission-critical marketing workflows.

As an Associate Product Manager, you'll operate at the intersection of Product, Marketing, Engineering, Data, and Operations. You'll own the day-to-day planning and execution of marquee event campaigns while driving broader CRM operational improvements that enable more efficient, scalable campaign execution. Success in this role means balancing speed with quality, helping the team execute flawlessly today while building the automation that enables us to move even faster tomorrow

Location: Hybrid (3 days in office/2 days remote) – New York, NY 

What You'll Do:

  • Own the operational workflow for high-priority email and push campaigns, coordinating campaign intake, prioritization, execution, QA, approvals, and launch
  • Identify and evaluate marquee event opportunities based on customer relevance, business impact, timing, inventory, and operational feasibility
  • Partner closely with Marketing, Engineering, Product, Data, Analytics, Design, and Partnerships to ensure campaigns are delivered accurately and on time
  • Manage competing priorities across a fast-moving campaign pipeline where high-value opportunities often emerge with little notice
  • Develop a deep understanding of the end-to-end campaign lifecycle and identify recurring operational bottlenecks that limit speed or scale
  • Translate operational pain points into clear product requirements,
🎯 Candidate Preparation Guide For Stubhubinc Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluators strictly assess your ability to scale high-throughput transactional systems and handle massive, sudden spikes in live event ticket traffic without latency or downtime.

πŸ“‹ Preparation Priorities (Key Areas to Clarify):
  • 1. Proposing overly complex distributed architectures without clear ROI.
  • 2. Blaming QA or product for past production outages instead of taking ownership.
  • 3. Lack of familiarity with high-scale marketplace dynamics and pricing engines.
✨ Recommended Role Alignment Hook:

I specialize in hardening high-concurrency transactional architectures to ensure zero-downtime execution during massive traffic spikes.

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