Director, Internal Controls

🏢 Stubhubinc · 📍 New York, New York, United States 💰 $220,000 - $220,000 / yr

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Position Summary & Responsibilities

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

The Director of Internal Controls will play a critical role in the continued development and maturation of StubHub's SOX program, internal control framework, risk management processes, and compliance with regulatory requirements as a newly public company. A key priority of this role will be the timely and sustainable remediation of identified material weaknesses and other control deficiencies.

Reporting directly to the Chief Accounting Officer, this individual will lead the internal control function. The Director will serve as a key advisor to senior management, partner cross-functionally with process and control owners, provide regular updates to the Audit Committee and senior leadership, and work closely with the Company's independent auditors.

Location: Hybrid (3 days in office/2 days remote) – New York, NY

What You'll Do:

Own the continued development, execution, and maturation of StubHub's SOX program as a public company, including establishing sustainable processes, governance, documentation, testing, reporting, and remediation practices across financial and IT controls, including oversight of IT General Controls (ITGCs) and their impact on financial reporting.
Lead a team providing direction, coaching, performance management, prioritization and professional development.
Manage the Company's co-sourced internal controls relationship with a Big Four accounting firm, including scope of work, resource allocation, deliverables, timelines, quality, budget, and overall performance.
Coordinate with external auditors to align on efforts and ensure alignment on conclusions.
Lead annual SOX walkthrough process and ensure timely identification and assessment of changes to processes, systems, risks, and controls throughout the year.
Oversee/

🎯 Candidate Preparation Guide For Stubhubinc Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluators strictly assess your ability to scale high-throughput transactional systems and handle massive, sudden spikes in live event ticket traffic without latency or downtime.

📋 Preparation Priorities (Key Areas to Clarify):

1. Proposing overly complex distributed architectures without clear ROI.
2. Blaming QA or product for past production outages instead of taking ownership.
3. Lack of familiarity with high-scale marketplace dynamics and pricing engines.

✨ Recommended Role Alignment Hook:

I specialize in hardening high-concurrency transactional architectures to ensure zero-downtime execution during massive traffic spikes.

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