Product Manager

🏢 Sustainment · 📍 Austin, Texas, United States

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Position Summary & Responsibilities

Company Overview: Sustainment is an AI-native software platform that helps US-based manufacturers easily find and work with the critical suppliers they need to build and manage their supply chains. Our vision is to reimagine American manufacturing as a hyperconnected, secure, and resilient ecosystem of local and regional suppliers who can more easily connect, interact, and do business with the industry and government customers that rely on them. We are a dual-use technology platform that supports both DoD and commercial customers in pursuit of our vision.

Job Overview: We’re looking for a smart, collaborative, and execution-oriented Product Manager or Senior Product Manager to join our growing team. If you thrive in fast-paced environments, care deeply about customers, and enjoy turning ambiguity into impactful products, we’d love to talk.

In this role, you will own the product lifecycle end-to-end—from user research and strategy through delivery, launch, and iteration. You’ll work closely with Engineering, Design, and cross-functional partners to build and scale products that deliver real value to our customers.

Depending on experience, you will either own a scoped product area or lead a broader product domain or customer segment (e.g., federal and defense customers), helping shape both product strategy and execution.

Responsibilities:

Own the product lifecycle end-to-end: discovery, requirements, development, launch, and iteration
Define and execute the product roadmap, aligned with company goals, customer needs, and technical constraints
Serve as the Product Leader for engineering teams:

Own and manage the product backlog
Write clear, actionable user stories and acceptance criteria
Prioritize work based on customer value, business impact, and technical considerations
Participate in and help guide Agile ceremonies (sprint planning, standups, reviews, retrospectives)

Partner closely with Engineering, UX, Data, Customer Success, Sales, and Marketing to deliver high-quality product experiences
Gather and synthesize customer and market insights through direct engagement with customers and internal stakeholders
Drive cross-functional alignment and communicate product direction effectively across all levels of the organization
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🎯 Candidate Preparation Guide For Sustainment Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assessing supply chain domain expertise, B2B marketplace dynamics, and the ability to build software for industrial manufacturing ecosystems.

📋 Preparation Priorities (Key Areas to Clarify):

1. Complete disconnect from industrial operations or lack of curiosity about the manufacturing domain.
2. Building overly complex UIs that fail adoption metrics among traditional enterprise buyers.
3. Ignoring transactional security and vendor compliance requirements.

✨ Recommended Role Alignment Hook:

I build robust B2B marketplace platforms that bridge the gap between complex industrial supply chains and modern software.

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