Operations Associate

🏢 Taxo · 📍 New York City · 💼 onsite · ⏰ FullTime
⚡ Direct Talent Broker Referral
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Position Summary & Responsibilities

Operations Associate

Location: New York City | In-office

The Mission

“Leading healthcare into the agentic era.”

Every day, patients call their clinic to schedule an appointment, ask a question, or request a prescription refill. Behind each conversation is a busy healthcare team coordinating people, information, and systems.

Taxo builds Voice AI agents that take on this administrative work. Our agents connect with EHR and practice management systems to help teams handle patient intake, complex scheduling, and refill requests, with reliable workflows and clear handoffs to people.

The Opportunity: Support Leadership and Company Operations

As our Operations Associate, you’ll work closely with leadership to keep day-to-day company operations running smoothly. You’ll handle coordination and administrative support, and own defined projects with clear outcomes and deadlines, from research and preparation through completion. We’re looking for someone who notices what needs doing, brings order to the details, and follows through.

What You’ll Do

  • Keep Priorities Moving: Work with leadership to organize priorities, track commitments, and move defined projects forward with clear owners, deadlines, and deliverables.

  • Coordinate the Details: Provide daily coordination and administrative support: schedule meetings, prepare agendas and materials, capture decisions, and follow up on next steps.

  • Research and Prepare: Research questions, compare options, and turn findings into clear summaries that support decisions.

  • Support Company Operations: Help with recruiting coordination, employee onboarding, vendor administration, and other internal company operations as priorities evolve.

  • Keep Information Clear: Prepare and maintain documents, presentations, spreadsheets, and project trackers.

  • Close the Loop: Coordinate with collea

🎯 Candidate Preparation Guide For Taxo Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Inspecting precision, rigorous data modeling capabilities, and an absolute intolerance for ambiguity in regulatory or financial logic.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Hand-waving away data validation errors as 'edge cases we will catch later'
  • 2. Sloppy communication or vague explanations of complex multi-step data transformations
  • 3. Failing to grasp the business impact of computational inaccuracies
✨ Recommended Role Alignment Hook:

I treat data architecture like a balance sheet—zero room for error, maximum traceability, and built to scale.

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