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Senior Product Manager

🏢 Taxo · 📍 New York City · 💼 onsite · ⏰ FullTime
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Position Summary & Responsibilities

Senior Product Manager

Location: New York City | In-office

The Mission

“Leading healthcare into the agentic era.”

Every day, patients call their clinic to schedule an appointment, ask a question, or request a prescription refill. Behind each conversation is a busy healthcare team coordinating people, information, and systems.

Taxo builds Voice AI agents that take on this administrative work. Our agents connect with EHR and practice management systems to help teams handle patient intake, complex scheduling, and refill requests, with reliable workflows and clear handoffs to people.

The Opportunity: Turn Clinical Expertise into Product

As our Senior Product Manager, you’ll bring deep clinical and EHR knowledge into the decisions that shape Taxo. You’ll understand how care teams actually work, identify where automation can help, and turn that insight into products engineers can build and customers can use. This role is for someone who can move comfortably between a clinical workflow, an EHR integration, and a product decision.

What You’ll Do

  • Get Close to the Workflow: Spend time with clinicians, practice teams, and healthcare operators to understand their workflows, bottlenecks, and exceptions.

  • Own Product Decisions: Own product discovery, roadmap priorities, requirements, and acceptance criteria for AI-powered administrative workflows.

  • Turn Complexity into Clarity: Translate complex clinical and operational processes into clear product requirements and release plans, with measurable acceptance criteria for engineering and quality teams to validate.

  • Connect the EHR: Work closely with engineering on EHR integrations, data flows, workflow dependencies, and human handoffs.

  • Measure Real Outcomes: Define success measures for adoption, task completion, reliability, and time saved, then use evidence to guide iteration.

  • L

🎯 Candidate Preparation Guide For Taxo Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Inspecting precision, rigorous data modeling capabilities, and an absolute intolerance for ambiguity in regulatory or financial logic.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Hand-waving away data validation errors as 'edge cases we will catch later'
  • 2. Sloppy communication or vague explanations of complex multi-step data transformations
  • 3. Failing to grasp the business impact of computational inaccuracies
✨ Recommended Role Alignment Hook:

I treat data architecture like a balance sheet—zero room for error, maximum traceability, and built to scale.

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