Senior Manager, Solutions Architecture

🏢 Telus Digital · 📍 Remote, US · 💼 remote · ⏰ FullTime

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Position Summary & Responsibilities

Who We Are

Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Enterprise Technology, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected.

The Opportunity

As a Senior Manager, Solutions Architecture, you’ll provide architecture leadership in both pre-sale and implementation stages with our client and executive partners. You’ll leverage your software delivery experience and technical expertise to architect, plan, and initiate new projects. While working with a delivery team, you’ll support in-flight projects and implement our client partner’s vision. Senior Managers in Solutions Architecture bring their dynamic capabilities to a variety of scenarios, including speaking with prospective clients about our capabilities, leading architecture and discovery proj

🎯 Candidate Preparation Guide For Telus Digital Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Large-scale digital transformation, customer experience (CX) innovation, and agile execution within a massive corporate ecosystem.

📋 Preparation Priorities (Key Areas to Clarify):

1. Exhibiting startup impatience without understanding enterprise governance needs
2. Focusing purely on tech stack preferences rather than customer-centric outcomes
3. Inability to scale solutions across multi-region, cross-functional business units

✨ Recommended Role Alignment Hook:

I scale enterprise-grade digital platforms that modernize customer experiences while driving measurable operational efficiency.

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