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TECHNICAL OPERATIONS MANAGER (AI & Process)

🏒 The Global Talent Co · πŸ“ Poland · πŸ’Ό hybrid · ⏰ FullTime
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Position Summary & Responsibilities

TECHNICAL OPERATIONS MANAGER (AI & Process)

Full-Time | Hybrid | WrocΕ‚aw, Poland (on-site presence required)

Check out The Global Talent Co.’s talent network: https://www.globaltalent.co/network


About the company
A fast-growing European company that designs and manufactures custom logo signage for businesses across Europe. Founded in 2014, it operates in Germany, Poland and Sweden, and is moving toward AI-driven operations.


The role
We are looking for a hands-on, technically savvy operator to improve and scale how our operations run across Design, Warehouse, Assembly and Service Coordination.

You will lead the teams in these areas while staying close to the work: digging into the data, using AI tools and automation, and building better processes yourself.


What you'll do

  • Lead, coach and develop the teams across Design, Warehouse, Assembly and Service Coordination.

  • Analyze how operations run and find where they can be better along the metrics: costs, speed, scale and quality.

  • Design and implement process improvements, automations and AI-based workflows.

  • Manage improvement projects from idea to rollout.

  • Define KPIs and build the reporting to track them.

  • Work directly with the CEO on the priorities for the company's development.


What we're looking for

  • 3+ years of experience in a tech company, technical product management, technical operations or a similar role.

  • Technically savvy: you use AI tools in your daily work and have an engineering mindset.

  • Strong analytical skills: you're comfortable working with data (Excel, SQL, BI tools or similar).

  • Proven experience improvin

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Key Role Competencies & Evaluation Highlights

Key Role Focus:

Focuses heavily on cross-cultural agility, remote-first execution discipline, and an obsession with global talent matching efficiency.

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  • 2. Showing bias or lack of cultural awareness regarding global workforces.
  • 3. Treating recruiting purely as an administrative task rather than a strategic growth lever.
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