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Showroom Sales Supervisor (full-time)

🏢 Tonal · 📍 Westchester, NY · 💼 onsite · ⏰ FullTime
⚡ Direct Talent Broker Referral
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Position Summary & Responsibilities

Who We Are

Tonal has built the world’s most intelligent fitness system that is changing the way people work out at home. Tonal is a fresh approach to fitness that leverages hardware, software, video content, and artificial intelligence. Everyone who’s used our product, from professional athletes to fitness enthusiasts, has fallen in love.

At Tonal, we are applying our collective knowledge and creativity to reimagine fitness. We know firsthand that too many hurdles stand between each of us and our fitness goals. Drawing on decades of research and a diverse team of experts, we have created the most advanced content-driven strength training system available that makes working out more efficient, effective, and engaging. We're passionate about building products that transform people's lives.

Overview

Tonal is looking for a Showroom Sales Supervisor to mentor our Showroom Sales Specialists at our Westchester Showroom. In this role, you will be a critical component in driving sales at the Showroom. You’ll be leading the sales floor, and working closely with Sales Specialists to provide an exceptional client experience. If you’re passionate about fitness, have a high bar for client experience, and love to solve challenging problems, Tonal is the place for you.

What You’ll Do

  • Develop a deep knowledge and understanding of Tonal’s product, technology, and brand image

  • Lead Tonal demonstrations, calibrations, and workouts with both scheduled and walk-in clients

  • Drive conversations to figure out each client's specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey

  • Deliver on and exceed sales goals

  • Maximize sales through exceptional client relationships and impactful in-store service

  • Maintain client information, preferences and feedback using established Tonal sales systems (Salesforce)

  • Conduct phone and/

🎯 Candidate Preparation Guide For Tonal Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Measuring the blend of hardware-software integration capabilities, consumer-centric design thinking, and passion for connected fitness.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Siloed thinking that separates software features from physical hardware performance.
  • 2. Low empathy for the end consumer's daily usage patterns.
  • 3. Inability to collaborate across cross-functional hardware and software teams.
✨ Recommended Role Alignment Hook:

I bridge the gap between physical hardware constraints and seamless digital experiences to drive consumer engagement.

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