Billing Operations Specialist (Colombia)

🏢 Traba · 📍 Bogota, Colombia · 💼 remote · ⏰ FullTime

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Position Summary & Responsibilities

Traba’s mission is to empower businesses and workers to reach their full productivity and potential. Traba is a technology company that is revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. By connecting both, new levels of productivity, earning potential, and avenues for growth are unlocked. We’re proud to be backed by the world’s best investors, such as Founders Fund, Khosla Ventures, and General Catalyst.

Position Overview: We’re seeking a detail-oriented and experienced Customer Operations Specialist who will play a key role in processing payments and ensuring the accuracy and efficiency of our invoicing processes for business clients. This individual will work closely with our business operations team, ensuring timely and accurate invoicing, generating custom reports, and supporting process enhancements. The ideal candidate will have experience with payroll platforms, data entry, with a keen eye for detail and a commitment to operational excellence.

What You’ll Do:

Identify opportunities for process enhancements and work with management to implement improvements that streamline invoicing and reporting processes
Process timesheets from customers to accurately generate invoices for our business clients
Create and maintain custom reports related to invoicing, timesheets, and payroll adjustments to meet the unique needs of each client
Collaborate closely with the business operations team to improve administrative workflows and provide a seamless experience for our clients
Address and resolve support issues related to invoicing and timesheet discrepancies in a timely manner
Ensure compliance with internal and customer systems and standard operating procedures (SOPs) related to invoicing and timesheet processing
Assist with the development of SOPs to streamline internal payment processes and invoicing accuracy

What We’re Looking For:

🎯 Candidate Preparation Guide For Traba Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluates relentless execution speed, hyper-scalability mindset, and operational grit in high-pressure hyper-growth environments.

📋 Preparation Priorities (Key Areas to Clarify):

1. Over-indexing on corporate bureaucracy or slow consensus-driven decision making.
2. Lack of hands-on execution willingness (too high-level or managerial).
3. Hesitation around rapid pivoting or non-traditional working hours.

✨ Recommended Role Alignment Hook:

I thrive in hyper-growth marketplaces where speed to execution trumps process, and I've consistently scaled high-volume operations from scratch.

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