Help Desk Specialist

 Tusker is a nationwide technology solutions and services company helping organizations solve complex IT challenges and move their businesses forward. Our expertise spans cloud infrastructure, cybersecurity, managed services, modern workplace, AI, and more. We’re a growing team that values strong relationships, fresh thinking, and doing great work—for our clients and for each other. It all comes back to a simple philosophy that guides who we are: People First. Always. 

We are seeking a Help Desk Specialist to be the front-line support position dedicated to the quick response, diagnosis, and resolution of customer issues. This position will utilize a variety of tools and resources to address trouble tickets related to hardware, software, and internet-based issues. The Help Desk Specialist must have the ability to handle difficult situations, at the same time meeting the communication needs of customers and co-workers with courtesy and efficiency.

• 1. Treating fleet management purely as traditional asset financing without environmental focus
• 2. Lack of familiarity with UK tax implications on benefit-in-kind (BiK)
• 3. Inability to balance consumer retail experience with B2B corporate sales cycles

I specialize in scaling green employee benefit programs that directly lower corporate carbon footprints while optimizing total cost of ownership.