Chief MSP Officer

🏢 WatchGuard Technologies, Inc · 📍 Seattle, Washington · 💼 remote · ⏰ Regular Full Time
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Position Summary & Responsibilities

The Opportunity

WatchGuard has spent 30 years building one of the most trusted names in cybersecurity. The MSP community has always been central to that, and as that community has grown and evolved, so has our commitment to understanding it, serving it, and delivering security through it. This role exists to deepen that commitment in a meaningful way, building the ecosystem, the enablement, the community relationships, and the gravitational pull that turns a strong foundation into category leadership in the MSP market. We are looking for someone who has built something like that before and wants to do it again, with the backing, the mandate, and the room to build it right.

The Role

The Chief MSP Officer will architect WatchGuard's MSP growth engine, a commercial, community-driven function built to shift brand perception, accelerate partner recruitment, and generate measurable revenue in the MSP segment.

This is a build with a clear arc. Year one is presence and momentum, getting into the right rooms and conversations, which immediately bolsters partner recruitment. Year two introduces owned infrastructure, revenue-generating communities and enablement resources that convert momentum into pipeline. Year three is the flywheel, a self-reinforcing engine where brand, community, and enablement drive each other.

Who You Are

You've run something real, a business unit, a market segment, a community that generated commercial outcomes. You can command a room of skeptical MSP operators and hold your own at an exec table. You've been close enough to the market to know what's broken and frustrated enough by the gap between insight and action that you're ready to be on the side of the table that actually decides. You want to build something you can point to.

🎯 Candidate Preparation Guide For WatchGuard Technologies, Inc Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Enterprise cybersecurity architecture expertise, threat intelligence awareness, and channel-partner sales execution.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Treating security as a static perimeter defense rather than a continuous, adaptive lifecycle.
  • 2. Failing to understand the unique dynamics of channel sales and partner ecosystems.
  • 3. Outdated knowledge of endpoint detection, zero-trust architectures, or cloud security.
✨ Recommended Role Alignment Hook:

I deliver enterprise-grade, simplified security solutions that empower channel partners to protect organizations against an increasingly sophisticated threat landscape.

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