Account Executive, Enterprise

🏢 Zocdoc · 📍 New York, NY 💰 $114,800 - $114,800 / yr
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Position Summary & Responsibilities

Our Mission

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.  

We’re here to give power to the patient. 

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

 

Your Impact on our Mission

Zocdoc's most important asset is our people. As an Account Executive, you will own and grow a portfolio of Zocdoc's largest clients, and you will grow it by creating opportunity, not just maintaining it. Managing a book of business between $5-10M in revenue, your core job is to expand these partnerships: uncover where each client is leaving growth on the table, build the business case, and drive it to a close. You do this consultatively, leading with the client's business problem, quantifying it in their own economics, and aligning multiple stakeholders behind the solution. Working closely with internal teams, you make sure our largest clients are set up for success and growing on our platform.

You'll enjoy this role if you...

  • Enjoy owning your own book of business and hunting for expansion within it — not waiting on renewals
  • Excel at leading consultative, executive-level conversations that reframe how a client sees their own business
  • Can navigate a buying committee, building a different, tailored case for the CEO, the CMO, the Doctor-Owner, etc. 
  • Leverage data to quantify the cost of inaction and turn it into actionable insight that drives client strategy
  • Get satisfaction from asking for the business and closing, not just advising
  • Have an interest in healthcare or consumer techno
🎯 Candidate Preparation Guide For Zocdoc Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assessing product-driven empathy for the healthcare consumer, rigorous data-backed execution, and alignment with their mission to eliminate healthcare friction.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Proposing monetization strategies that compromise user trust or patient experience.
  • 2. Ignoring regulatory or HIPAA compliance nuances when discussing product expansion.
  • 3. Relying purely on gut feel without referencing metrics or experimentation frameworks.
✨ Recommended Role Alignment Hook:

I build high-velocity digital marketplaces that relentlessly remove operational friction to drastically improve user conversion and trust.

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