Director of Finance Technology and Transformation

🏢 Zocdoc · 📍 New York, NY 💰 $195,000 - $195,000 / yr

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Position Summary & Responsibilities

Our Mission

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.

We’re here to give power to the patient.

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

Your impact on our mission

We’re looking for a highly analytical, technically minded builder to lead the evolution of the technology and processes that power financial planning and decision making at Zocdoc.

In this role, you’ll own the strategy, roadmap, and continuous improvement of Finance Technology across Strategic Finance and FP&A, with a particular focus on planning and forecasting. You’ll own modernizing our enterprise planning platform, systematize workforce planning, improve reporting and decision support, and define practical ways to use automation and AI across Finance.

You'll partner closely with Strategic Finance, FP&A, Finance Systems, Accounting, Data & Analytics Engineering, HR Systems, and IT to translate Finance business needs into scalable technology solutions.

You will define the planning technology roadmap and oversee the business workflows that the technology enables. The opportunity is to build a more scalable Finance Technology capability while remaining close to the day-to-day problems and decisions of the business.

You’ll enjoy this role if you are…

A builder who enjoys improving planning systems, processes, and technology to solve complex business problems.
A pragmatic operator who can deliver useful improvements quickly while designing for a scalable future state.

🎯 Candidate Preparation Guide For Zocdoc Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Assessing product-driven empathy for the healthcare consumer, rigorous data-backed execution, and alignment with their mission to eliminate healthcare friction.

📋 Preparation Priorities (Key Areas to Clarify):

1. Proposing monetization strategies that compromise user trust or patient experience.
2. Ignoring regulatory or HIPAA compliance nuances when discussing product expansion.
3. Relying purely on gut feel without referencing metrics or experimentation frameworks.

✨ Recommended Role Alignment Hook:

I build high-velocity digital marketplaces that relentlessly remove operational friction to drastically improve user conversion and trust.

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